Independent Social Work
Hypnosis and Hypnotherapy

Training and Consultancy
in Social Care

Terms & Conditions

1. Definitions

Jacki Pritchard Ltd is 'the company' selling training and consultancy services and products. 'Training products' include DVDs, books and training manuals – all of which can be ordered online or by telephoning the office.

The 'customer' is an individual or organisation who purchases a service or product.

2. Payment

i) If ordering online payment must be made immediately either by:
• PAYPAL: This email address is being protected from spambots. You need JavaScript enabled to view it.
• BACS payment: use: sort code 09-06-66 – account number 41341500.
ii) When ordering a training product by telephone an invoice will be sent out with the product(s). Payment must be received within 28 days from the date stated on the invoice.
iii) When commissioning a training or consultancy service an invoice will be submitted to the customer on completion of the work. Payment must be received within 28 days from the date stated on the invoice.
iv) Should a company or individual fail to pay the invoiced amount within 28 days, Jacki Pritchard Ltd reserves the right to charge interest on the outstanding amount. The company can also enlist a credit collection agency to obtain the payment outstanding plus interest plus collection charges (subject to VAT at 20%). Customers are reminded that this procedure can have a detrimental effect on their credit rating.

3. Dispatch

Jacki Pritchard Ltd aims to process and dispatch orders for training products within 2 to 3 working days of receiving the order. Sometimes there will be time delays due to busy holiday periods or office closures.

4. Refunds and Returns

Jacki Pritchard Ltd operates a no refund and no returns policy, which the customer accepts upon placing an order with the company. The only exception is that in the unlikely event the customer finds a fault with a DVD. This must be reported immediately to Jacki Pritchard Ltd (either by telephone or e-mail). The DVD must be returned by recorded delivery to Jacki Pritchard Ltd within 7 working days of the date the order was dispatched. An investigation will be undertaken and if it is proven that there is a manufacturing fault the DVD will be replaced. A replacement will not be made when the fault is due to damage caused by usage or equipment.

5. Copyright issues

Jacki Pritchard Ltd owns the entire worldwide copyright of all its training products.

The training products cannot be: produced or distributed in any other format; edited; altered; changed, modified; reproduced, copied; stored; sold; re-sold; rented; hired; loaned; broadcast; leased; licensed to anyone else without the permission of Jacki Pritchard Ltd.

6. Disclaimer

When placing an order for a training product the customer accepts that Jacki Pritchard Ltd is not liable for any damage, loss or any claim whatsoever, irrespective of its cause or outcome, arising from or in connection with the training products, their content or use in any way.

Other News

1) Course 1 - Safeguarding Adults for BSL Interpreters: Safe and Best Practice - Saturday 14th October 2017.
2) Assertiveness Training - Saturday 18th November 2017.
3) Forced Marriage and Honour Based Violence - Saturday 20th January 2018.
4) Course 2 - Advanced Safeguarding Adults for BSL Interpreters: More on Practice Issues - Saturday 17th March 2018.
Time: All courses run from 09.30 to 16.30.
Venue: Holiday Inn Royal Victoria Hotel, Sheffield.
Telephone or e-mail for course flyers and an application form.
"Can You Read Me: Creative Writing with Child and Adult Victims of Abuse" is the featured book of the month.
Offer price: £17.10 (P&P is FREE)

'Occupational therapists will already be familiar with the principles of group work but the book demonstrates who the use of poetry can be used to order the chaos of the thoughts of the writers and describes the practical use of journals for workers in helping victims through the healing process. The book is also littered with useful snippets of advice. It is written in an economical, plain language sensitive to the subject matter and is deceptively quick to read as you are drawn in by the emotional raw poetry and writing it contains.' (Mental Health Occupational Therapy Journal)

'The first sixty-seven pages explore the creation of the book, understanding the origins of the work it presents and seeking to analyse it. These pages, in my opinion, concretise the book's real value. In my own experience as a counsellor with survivors of abuse, writing is frequently employed as a therapeutic tool but is less frequently well-understood. The book is clear and understandable. Various exercises are handily summarised in a series of readymade handouts, which may be photocopied and reused. This would be a valuable addition to the library of anyone working, or considering work, with survivors of abuse.' (Lapidus)

To order e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.;  this offer is NOT available through our online shop.

Check out our sister website for hypnosis and hypnotherapy services for children (aged 5+) and adults:


  • Sheffield
  • Leeds
  • Oldham
Ring the office to find out when and where hypnotherapy sessions are taking place in the coming week/month.